Feedback

Please help us in our continuous improvement process by completing this survey form

Rating: 10 = excellent >> 1 = poor

We would highly appreciate your suggestions to improve our internet presentations

Should you have any further comments regarding our documents we would welcome them

Would you welcome the opportunity to purchase spare parts over the internet?

Yes

Name*

Position*

Company*

Phone*

Email*

Address*

	1	2	3	4	5	6	7	8	9	10
Dispatch documents
Transparency/comprehensibility
Quality

	1	2	3	4	5	6	7	8	9	10
Measesurement, balancing documents
Status report
Transparency/Comprehensibility
Quality

	1	2	3	4	5	6	7	8	9	10
Project Management
Friendliness of our service personnel
Co-operation
Technical expertise
On-time performances
Lead times
Enquiry and quotation processing
Management of changes of contract
Quality of work executed
Quality of products
Scope of service
24 hour service accessibility
Service competence
Reliability
Level of support
Response time
Labeling
Packing