Archives: Services
Overview
Our global field service engineers are trained to the highest standards and support generators in even the harshest environments covering both offshore and onshore applications. Our team takes a consultative approach to service through a process of periodic inspections, engineering reports, recommendations for maintenance and equipment upgrades.
We provide findings and recommendations to our customers so they can make informed decisions concerning the management of the life-cycle costs of their power generation assets. Operators of generators with high cycle frequency regimes, such as to support intermediate loads, and peak shaving, should consult with BRUSH to evaluate appropriate service intervals for their generators.
Service Expertise
BRUSH Service is fully equipped to provide operators across the globe with a comprehensive support package that can be adapted to suit specific site conditions and individual operator’s needs.
| Service Interval | Detail |
|---|---|
| 8,000 hrs or 1 year * | Typically includes basic checking of protection and monitoring devices. |
| 25,000 hrs or 3 years * | Typically includes additional checking of exciter, rectifier and cooling systems. |
| 50,000 hrs or 6 years * | Also completed with the rotor in-situ, this typically includes the minor inspections and additional checks of the bearing and stator end winding. |
| 75,000 hrs or 9 years * | Similar to 25,000 hours inspection. |
| 100,000 hrs or 12 years * | This is the most comprehensive generator inspection and includes the removal and inspection of the rotor. Rotor endcaps (endrings) may be removed and we may complete a boroscope inspection, depending on your equipment. With the rotor removed, a thorough stator core inspection can be completed to check stator coil, wedge and insulation condition. |

VIEW FROM THE TEAM
Don’t take your generator for granted!
Many end-users focus primarily on the driver for service and maintenance schedules and ignore the generator’s service needs.
As a result, mission critical equipment can operate well beyond standard service intervals thus risking unscheduled outages and costly losses.
Jon Neal, Head of Global Field Service at BRUSH Power Generation, urges operators to engage with his team to develop site specific plans that maximise equipment uptime and prevent unscheduled outages.
Resources
Services
We provide lifecycle management and support from initial system analysis, to design, engineering, supply, installation, commissioning and upgrades of equipment through to repurposing or decommissioning.
Overview
The quickest way to keep your installation or equipment functioning as normal is to carry out any possible repairs, major or minor, on site. With our ongoing maintenance and inspection service, it’s usually possible to identify necessary repairs before a critical issue occurs, which allows us to schedule repairs to minimize outage and downtime.
Our trained and skilled engineers have a huge amount of experience of working onsite, in vastly different environments, onshore and offshore. In addition to our service bases in key global locations, we also use trusted local companies to support our repair services, who work to our high standards and can provide a speedy response.
Our comprehensive field repairs service includes:
- Engineering design expertise, offering technical solutions
- BRUSH certified parts and materials
- Local repair facilities, using trusted affiliates, for manufacturing and assembly, logistic or labour support
- BRUSH service engineers on site to direct and perform repairs
- BRUSH service base project teams overseeing the work and ensuring you’re happy with the end result.
- BRUSH have the capabilities to repair all other non-OEM generators and equipment.
Generators
Typical generator field repair services include:
- Stator end winding refurbishment
- Stator re-wedge
- Stator rewind
- Rotor overhaul and end winding refurbishment
- Rotor-end cap/retaining rings
- Bearing inspection/replacement
- Oil seal inspection/replacement
- Cooler inspection/repair
Control Systems
Typical power management and generator control systems services include:
- Excitation controller fault finding and calibration
- Power management system fault finding and calibration
- Generator protection relay testing
- Synchroniser testing
Resources
Services
We provide lifecycle management and support from initial system analysis, to design, engineering, supply, installation, commissioning and upgrades of equipment through to repurposing or decommissioning.

CONTACT US
Speak to our team
BRUSH has a global reputation for service excellence and dedicated customer support. With a wealth of experience spanning almost 150 years and significant in-house knowledge and expertise, our commitment to excellence is backed by experience and knowledge.
Whether it’s the provision of parts, the delivery of service support in the field, at the customer’s premises or at our network of service workshops, our team of highly experienced engineers are on hand to support.
Operation and maintenance training
BRUSH Switchgear offer training which can be delivered at your premises or at our production factory’s training facilities. The former being preferable when training is required on non-production switchgear types.
Additional services include:
- Certificates as proof of training (available upon request)
- Post-training course examinations (theoretical and/or practical) available upon request.

VIEW FROM THE TEAM
Don’t take your switchgear for granted!
Your electrical supply is integral to the functioning of your business and as such, maintaining and operating your electrical switchgear is of the upmost importance.
Our team of experts can provide you with the services and back up needed to ensure security of supply.
Resources
BRUSH Switchgear Training Datasheet
Overview
Develop your knowledge of BRUSH products in the most effective way by attending our specialist courses.
We offer a wide range of courses relevant to generator, power management, excitation control and synchronizer systems.
This includes current and ‘heritage’ products that are still in active service. A hands-on, practical involvement is a strong feature and being away from the normal working environment allows for maximum information to be retained.
Our UK training facility is located in Loughborough, England and offers training on the full BRUSH product range. The academy is equipped with working examples of BRUSH power management products, excitation controllers and a power plant simulator.
Capabilities
Training Academy

Keeping equipment performing at its peak requires specialist technical skills. With new technology, advancing component design and personnel safety considerations, its critical to regularly invest in refresher or new training. At BRUSH we offer a comprehensive training programme delivered exclusively by time-served product specialists.
Customer Site Training

Not able to travel to the UK? Let BRUSH bring our expert trainers to you, where we can focus exclusively on up-skilling your teams during commissioning or with previously installed equipment. Contact us today to discuss your onsite training requirements.
Resources

VIEW FROM THE TEAM
Don’t take your generator for granted!
Often end-users focus primarily on the driver for service and maintenance schedules and ignore the generator’s service needs. As a result, mission critical equipment can operate well beyond standard service intervals thus risking unscheduled outages and costly losses. Jon Neal, Head of Global Field Service at BRUSH Power Generation, urges operators to engage with his team to develop site specific plans that maximise equipment uptime and prevent unscheduled outages.

CONTACT US
Speak to our team
BRUSH has a global reputation for service excellence and dedicated customer support. With a wealth of experience spanning almost 150 years and significant in-house knowledge and expertise, our commitment to excellence is backed by experience and knowledge.
Whether it’s the provision of parts, the delivery of service support in the field, at the customer’s premises or at our network of service workshops, our team of highly experienced engineers are on hand to support.
At BRUSH, our heritage brands represent more than a century of pioneering expertise. From the groundbreaking innovations of Charles Francis Brush to the trusted engineering of Switchgear, we continue to support and enhance legacy systems with precision and care. Our deep technical knowledge and original design archives ensure your equipment remains reliable, safe, and future-ready.
BRUSH Switchgear incorporates and supports the following heritage brands:

Hawker Siddeley BRUSH Switchgear
Charles Francis Brush established the Brush Electrical Engineering Company in 1888 and were the pioneers behind the development of Vacuum Switchgear. In the last 30 years, successes have included the first Vacuum Switchgear Circuit Breaker (FV and OFV) in Europe and India, and the world’s first Ring Main Unit (Falcon Beta).
Supported products:
VSI/VMV/VMVD
12kV Indoor withdrawable Metalclad Switchgear
VMH

South Wales Switchgear
Founded in 1941 in Treforest, South Wales, South Wales Switchgear (SWS) led the way in exploiting SF6 gas as a medium of interruption and insulation. Traditionally, South Wales Switchgear were involved in the design and manufacture of 11kV – 33kV switchgear and DC type switchgear for naval projects.
Supported products:
SWS Indoor
Types C/D Range Oil
C4X & D4X
South Wales Switchgear Indoor Switchgear

Hawker Siddeley Switchgear
In 1991, South Wales Switchgear merged with Brush Switchgear to form Hawker Siddeley Switchgear Ltd. Hawker Siddeley Switchgear Ltd was then acquired by FKI plc in November 1996. The company relocated to the present Blackwood site in South Wales and created a Centre of Excellence for the manufacture of MV Distribution Switchgear. In 2008 Melrose Plc acquired FKI Switchgear where it returned to its former brand of Hawker Siddeley Switchgear.
Supported products:
Hawkvac 15
15kV Indoor withdrawable Switchgear
Hawkvac 25
Hawkgas 12
12kV Indoor withdrawable Switchgear
Hawkgas 25
Hawkgas 25 (SMOS)
Hawkgas 36
Indoor and Outdoor

VIEW FROM THE TEAM
Don’t take your switchgear for granted!
At BRUSH we have the detailed design drawings and information relating to your existing switchgear. We can provide spare parts, refurbishments, retrofit circuit breakers, upgrades and condition monitoring on all of our heritage products.
More Services
Complete range of component and engineering spare parts
As an Original Equipment Manufacturer (OEM), we market a complete range of components and engineering spares. Our range includes current production types of switchgear as well non-current products, previously manufactured by Hawker Siddeley Switchgear, BRUSH Switchgear, Whipp & Bourne Switchgear and South Wales Switchgear, supported either directly by ourselves or indirectly through an approved third party.
Our range includes:
- Component spares
- Engineered spares
Why buy genuine original spare parts?
- All spare parts are guaranteed to fit
- All spare parts come with an OEM warranty
- Equipment can fail as a direct result of using non-original spare parts
- The use of non-original spare parts can result in machine damage and potentially cause personal injury

VIEW FROM THE TEAM
Don’t take your switchgear for granted!
As the OEM for BRUSH heritage equipment, we can provide genuine spare parts for your existing and installed switchgear.
Resources
BRUSH Switchgear Spares Datasheet
More Services
OEM retrofits for our heritage products
A major attraction of retrofitting is the elimination of the need for disruptive re-cabling and no requirement for civils, transformer or cabling works. Retrofitting switchgear can extend the life expectancy of current assets by 30 years, dependent on the switchgear panel’s condition, whilst offering minimal disruption.
A typical retrofit solution involves the replacement of old circuit breakers with modern vacuum circuit breakers.
All of our retrofit solutions are fitted with our award-winning magnetic actuator technology.
Click here for more information on our retrofit solutions: BSR and SW12.
The benefits of retrofitting switchgear are:
- Maintains the fully certified rating of the combined replacement circuit breaker/existing switchgear
- Considerable life extension to the original switchgear
- Provision of a very low maintenance circuit breaker with few consumable spares
- Long term minimum cost of ownership
- Proven reliability of replacement circuit breaker
- Provision of a cost-effective method for the removal of bulk oil products
- No expensive civil works or HV cable disruptions required
- Removes the need for high capacity/high maintenance auxiliary power supplies
- Provision of circuit breakers with electrical trip/close facility
- Improvement of health & safety by removal of oil or SF6 gas
- Lower owner costs through virtually no maintenance requirements
- Uses existing design of primary and automatic secondary contacts

VIEW FROM THE TEAM
Don’t take your switchgear for granted!
Retrofitting improves the lifespan of valuable assets, keeping downtime to a minimum and prolonging the life of your valuable assets.
Resources
More Services
Supply, deliver, install, test and commission
All our engineers are fully factory trained and are fully conversant with all aspects of the equipment.
We offer a complete installation service, or, if preferable, can supply a supervisor, who can guide the installation, testing and commissioning of your equipment.
Our asset management services are supported by our production and design team as well as our spares department, drawing office and contracts engineers, allowing us to effectively advise you of any other items of work you may require on site or at the factory during manufacture.

VIEW FROM THE TEAM
Don’t take your switchgear for granted!
Often end-users focus primarily on the driver for service and maintenance schedules and ignore service needs. As a result, mission critical equipment can operate well beyond standard service intervals, risking unscheduled outages and costly losses. To avoid issues, asset management is critical.






